This is where you should answer the most common questions prospective customers might have. It’s a good idea to cover things like your return policy, product warranty info, shipping and returns, etc. Check out the examples below.


What Are Eyelash Extensions?

Eyelash Extensions are a popular new product that lengthens and thickens your own natural lashes. They are single strands of synthetic eyelashes that are curved to replicate a natural lash. They are applied to each individual eyelash with a specially designed bonding agent for a natural, beautiful and luscious look. Eyelash Extensions are perfect for that special occasion or for day-to-day wear. they are virtually weightless and will not damage your natural lash so you can choose to wear them permanently.


Will the application be harmful to my natural lashes?

Not at all! Our eyelash extensions are applied on your own natural eyelashes one by one (without touching the skin) with an specially designed bonding agent developed exclusively for eyelash extensions. This new technique is not harmful to your natural eyelashes. The adhesive dries very soft on lashes allowing flexibility and comfort.


What do Eyelash Extensions look like when applied?

With proper application, meaning one synthetic eyelash applied to one natural lash the look and feel is completely natural looking and real. No one will know you have extensions. They will just think you were born with beautiful, long and luxurious lashes!


How long will a set of Eyelash Extensions last?

When applied properly, eyelash extensions will last the length of the natural growth cycle of your eyelashes. Everyone's experience will differ based on day to day activities but over all touchups should only be required every 2 to 3 weeks.


Can I swim, shower, exercise, or visit a spa while wearing Eyelash Extensions?

Yes. The bonding agent we use is waterproof and allows you to shower, swim, exercise etc. Special care is required but overall maintenance is low. We do recommend however that you do not wash your eye area for approximately 2-4 hours after the eyelash applications.


What’s your return policy?

Return any of our products--no questions asked--within 30 days of purchase. We even pay return shipping.


Do you ship oversees and to P.O. boxes?

Yes, we’ll ship your package anywhere that can accept deliveries.


Do you have customer service?

Of course! Our friendly and knowledgeable customer services reps are available to answer your questions 24/7/365.